Highlights
Highlights
Benefits
- Integration with the other digital services improves diagnostic and prognostic capabilities
- 与所有必要的技术专家快速接触，取消了大量的时间和成本，用于动员到现场
- 一位远程服务经理可以支持多个站点；FSE的全日制或兼职操作支持的灵活性
Features
- On-demand support in case of unplanned events for troubleshooting and solution implementation
- Remote assistance during a borescope inspection
- 远程测试
申请
- 岸上岸下
- Mechanical drive, power generation
- 辅助，控制，植物平衡
Overview
Overview
Our turbomachinery service teams deliver a wide range of remote support to customer site personnel during the normal plant operation—including immediate troubleshooting for an unplanned event, and assistance to execute site tests and inspections.
We can also assign a dedicated "remote resident" Field Service Engineer for continual support to optimize production and facilitate direct access to our full breadth of engineering support.
按需专业知识
- 24/7 direct engineering support through audio-video communications
- Capability to immediately involve personnel from multiple areas of expertise
- Fast resolution of unplanned technical issues without mobilizing experts to site
检查和测试
- Remote boroscopic inspection through advanced 3D-capable devices
- 性能测试，激增测试和振动分析的远程指南
- Customized inspections using specific advanced devices, remotely managed
Remote resident
- Remote Field Service Engineers can assist plant operations on a full-time or part-time basis, depending on customer needs
- Operating conditions setup and technical advice
- Fast, direct connection to engineering team and external suppliers for immediate support
